FAQ
Still need help? If your question isn’t answered here, you can always reach us through our contact page.
How long does shipping take?
All orders are processed within 1–2 business days. Standard delivery across Canada takes 4–8 business days, depending on your location. You’ll receive a confirmation email with tracking information once your order has been shipped.
How can I track my order?
After your order has been shipped, you will automatically receive an email with a tracking link. This allows you to follow your package in real time until it arrives at your door.
Can I return my product?
No worries we offer a 30-day return policy. You can return or exchange items as long as they are unworn, unwashed, and in their original condition with tags attached. Simply contact our support team to start your return.
How do I return an item?
It’s simple just contact us through our Contact Page with your order number and reason for return. Our support team will provide you with step-by-step instructions and the return address. Please note: return shipping costs are the customer’s responsibility unless the item is faulty or incorrect.